To cancel a third-party payment, you will need to open the client card for the patient the payment was applied to.

1. Click the ‘acct summary’ button.
   
2. Open the payment summary tab.
   
3. Highlight the payment to cancel.
   

1. Click cancel payment.
   
2. Click yes to the warning that pops up.
   
3. The invoice amount will now disappear from the payment summary list.
   
1. Will appear as unpaid on the account summary and invoice summary tabs.