Chart confidentiality options

On a patient chart, many individual items can be marked as confidential, the chart security/disclosure log gives the options to mark the entire chart confidential.

1. Request to change… - Note any change requests a patient may have.
   
2. Mask patient address – Hides the address from everyone beside those with administrator access in HQ. 
3. Mark chart as physicians only – Masks the chart for all clinic staff except practitioners, this also prevents any information flowing up to Netcare.
4. New use or disclosure event – Option to track when chart information is shared externally, such as referral doctors or insurance companies.
   
5. Mark client as confidential – Makes the entire chart confidential to everyone in the clinic except the one making it confidential, this also prevents any information flowing up to Netcare.
   
6. Mark client as ‘internally confidential’ – Masks the chart for all clinic staff except practitioners, although patient data WILL display in Netcare.
   
7. ​Mark client as ‘externally confidential’ – Everyone in the clinic can see the patient chart, but NO data will flow to Netcare.
   

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• Chart security logs introduction

  Chart security logs are found on all charts on the overview tab. All occurrences of a Healthquest user accessing a patient chart, printing a chart, or patient chart disclosures are documented in this log to monitor patient information access. Scroll ...

• Security log - request to change

  Open security/disclosure logs from the chart overview tab. Click the ‘request to change…’ button. Enter the field name the patient wishes to change in the middle. Add any notes as to why the change was or was not made in the notes box. Click save.

• Locking chart notes

  Once a chart note is complete and saved, locking the note prevents unintended editing and deleting. Options to lock the chart note: Click the lock button in the chart note. It will ask ‘Are sure you want to lock this record? (Editing will not be ...

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  While in a text field of a chart note, click ctrl + s, the check spelling box will appear. Select the correct spelling from the list of suggestions and click change. It will move to the next incorrect spelling. Other options on the check spelling ...

• Chart note confidential flags

  Marking the chart note confidential Click the ‘Confidential’ button. Select one of the following options: Mark for my eyes only – only the user who created the chart note can view it. Mark for physicians only – only physicians can view the chart ...