If a patient has credits, or is transferred credits, they
need to be applied to specific invoice(s).
In the above example, Jake Young received a credit of $25,
to apply this to an invoice, there are a few options.
- Open Jake’s client card and click ‘acct summary’.
- Open the payment summary tab.
- Click ‘Dist. Credits’.
- Select the company from the dropdown.
- Highlight the credits at the top.
- Select the invoice from the bottom to apply the
credits to.
- Click ‘distribute credits’.
- Open the invoice summary to see the credits
applied.
2. Directly from the invoice entry window.
- Open the Invoice Entry
window.
- Load a practitioner in
the doctor drop down.
- Choose a client in the
client lookup window.
- Enter information as
usual on the invoice.
- Click payment or print
the invoice. If credit exists for the patient, the distribute credits
window will appear.
- Select the credit you
want to redistribute.
- Select the invoice from
the outstanding invoices area.
- Click on distribute
credits.
3. From the payment entry window:
- Click on billing and select ‘enter
payment’.
- Search for the patient and
select the company.
- Click on ‘post’.
- A warning message appears “this
will distribute outstanding credits for this payer. Continue?’ Click yes.
- All the credits will be applied
to the oldest invoice first, until all credits have been applied to outstanding
invoices.