Doctor view for virtual visits
On the doctor view in the appointment list,
there will be a small camera icon on the row indicating it is a virtual visit.
At the time of appointment, wait for the camera to turn green and a connect button appears, this indicates the patient is in the waiting room. Click the button to connect with the patient.
Wait for the patient to arrive in the
waiting room, and the connect button appears before clicking on anything to
join the appointment. If the patient is not yet in the waiting room, clicking
on the camera will cause the camera icon to turn red and display a warning to
advise that the patient is not yet in the waiting room.
From here a window will appear in
healthquest giving you the option to scan the QR code to connect to the visit
with a mobile device, or to copy the URL to a web browser.
Both
options will lead the physician to the screen shown below.
The patient will appear in the larger
picture screen (currently shown in black as though the camera is turned off),
the physician will appear in the bottom right corner as an image, showing what
the patient will see.
*Note, there is a chat function on the
right, so links can be shared for resources, or for clarification of what is
being spoken, or for any reason to type instead of talk.
The chat history will be included in the
patient’s chart for documentation.
*Note, the video conference and audio will
not be saved anywhere, once it is over and patient’s/physicians are
disconnected, it will be gone.
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