eNotifications Overview
eNotifications are automated messages
delivered directly into the physician’s Electronic Medical Record (EMR), with
information about key healthcare events for CPAR paneled patients such as
emergency room visits and hospital admissions or discharges.
What can I
expect on go-live date?
- All eNotifications for 14 days
prior to go live will be sent to EMR. This is a one-time event.
- eNotifications will be sent on
a daily schedule thereafter.
Where will
eNotifications appear in Healthquest?
- eNotifications appear in the
Lab Results tab of a provider’s Appointments List.
- The date displayed is the date the event occurred.
How often are
eNotifications delivered?
- Twice daily; 6am and 2pm
What happens if a patient is paneled to more than one provider?
- Both
Providers receive the eNotification. This allows providers to coordinate care
if necessary
What does a cancelled report look like?
- Cancelled shows in front of
the name on the list and on the report
Who can access the Lab/Report tab?
- Anyone who has lab results
access.
- If team members have access to
lab results on behalf of providers, they will also see eNotification reports.
- To allow access a staff
member’s client card must be configured to include Lab Access.
Are there special viewing tips for staff workflow?
- Staff members may have to
adjust the date range filters to ensure they are able to view eNotifications
after the primary provider has already viewed it.
- Set the date range to the
present day and the past day to see all the eNotifications over the past 24
hours. On a Monday a team member may want to set it to the past 3 days.
Where will the report be located after being viewed in the Lab
Results tab?
- The report will remain in the patient’s
chart, under the La/Report tab.
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