Introduction to Nexus AI

Introduction to Nexus AI

Nexus AI is an AI technology that listens to patient encounters, whether that is in person, or virtually, it then generates accurate clinical documentation, such as chart notes, letters and patient summaries.

Using Nexus AI will allow practitioners to focus on the conversation with the patient in front of them, while the software generates a draft of the encounter saving the practitioner time.


Accessing and logging into Nexus AI from Healthquest - First Time or User Type: Non-Provider

On your Healthquest tabletop, click on the Nexus AI logo on the sidebar.


It will then ask you 'what would you like to do today?' Click 'start a new encounter' and you will then be prompted to login.


Check off remember me for 12 hours, this will prevent having to log in and out throughout the day. *Note: you will require an account to use Nexus AI.

To view information on Nexus AI or to register, please click here.

Accessing Nexus AI from Healthquest - User Type: Provider

Healthquest has added a single-sign-on feature to Nexus AI. Once you have logged in for the first time, you should no longer need to login daily. Your Nexus AI window will log you in automatically upon opening. You will briefly see a pop up window that states 'completing authentication', once this disappears, you should be logged in and ready to go.

Reasons to use Nexus AI

  • Save you time during the day to do charting for encounters by using ambient scribe.
  • Allows you to focus on patient interactions instead of making notes on the computer.
  • Offers the ability to generate not only chart notes, but letters and patient summaries as well.

Click here for real stories of how it saves up to 2 hours a day in work.

Functions of Nexus AI

  • Enhanced note quality.
  • 75+ prebuilt template options.
  • Creating custom templates to match your workflow needs.
  • Select from 35 different languages to scribe from and transcribe to.
  • Referral letters and patient handout documentation.


Creating a new encounter

With your Nexus AI window open, select the ‘Start a New Encounter’ button.

You will then be prompted to allow microphone access, click 'allow' to enable the scribe to record your discussion.

Select the template of choice, whether it is a chart note, letter, or patient summaries, from one of 75+ templates available.

Click the microphone icon in the bottom right corner.  If you have 'explicit consent' selected in your settings, a pop up will ask if you have obtained consent, select applicable response

Click “I have consent” it will start the recording, allowing you to stop recording with the red stop icon in the bottom right.

Click ‘I don’t have consent’ it will not allow you to record the encounter, and you will have to document manually without the assistance of the ambient scribe.

Click on Patient # at the top of the window, enter the patient’s initials, or the chart number from the EMR into the field, so if you are not copying to Healthquest immediately, you will know who the encounter belongs to. Click save and proceed with your appointment.


Once the encounter is complete click the red stop icon in the bottom right corner. The encounter will then scribe and appear in the notes box.

Click on “copy and mark reviewed” to move it into the chart note within Healthquest, open the chart note in the patient’s chart and right click to paste or ctrl + v.

Note* If you use a SOAP template with separate boxes within Healthquest, you will need to cut and paste from the one box it will paste into from Nexus AI.

PIA Amendments

As with all integrations with Healthquest, an amendment to the clinic PIA will be required.

Click here to complete the form to generate the amendments required for the PIA as a downloadable PDF.



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