Setup > letters > auto complete

1. Click new.
   
2. Enter the abbreviation. (Make it easy to remember, but not a commonly typed full word, else it will expand in places you don’t necessarily want.)
   
3. Type in the full text you want to populate in the description box.
   
4. If personal to you, select your name in the limit to employee dropdown.
   

1. Click save.
   

How to use autocompletes:

1. Type in the abbreviation.
   

1. Hit the space bar.
   

1. The expanded text will populate.