Netcare in Healthquest
The Alberta Netcare portal is an online interface allowing all Alberta healthcare professionals to view, and in some cases, update key information such as a patient's allergies, prescriptions, and lab results, if they have access.
Netcare
displays many pieces of information related to a patient to help enhance
patient care and continuity.
- Lab
results.
- Diagnostic
imaging reports.
- Consultation
reports.
- Provincial drug prescription and
dispensing information via access to the Alberta Pharmaceutical Information
Network (PIN).
- Integration with the provincial
person directory.
- Identifies encounters within an
AHS facility.
- It may identify the patient’s
primary provider.
*Note Netcare will only display patients with an Alberta Health Care number.
Access Netcare from Healthquest
Access Netcare from Healthquest through the client card or the charting window. Both windows have a ‘Netcare’ button, it will launch the Alberta Netcare portal application inside your browser. If this is the first time you are opening Netcare today, you will need to do an RSA FOB and Alberta Netcare Portal logon.
- Login into
Netcare using the RSA FOB.
- In the
username field, type your username associated with the FOB.
- In the
passcode field, type your four-digit PIN + the number displayed on your RSA FOB
(the Tokencode).
- Click the
‘logon’ button.
- Once
successful logging in using the FOB, you will need to logon using your Alberta
Netcare Portal username and password.
- In the username
field, type your Alberta Netcare username.
- In the
Password field, type your Alberta Netcare password.
- Click on
the ‘login’ button.
- If
successful, the current patient EHR profile will display.
If you change the current patient in Healthquest, you DO NOT need to re-login to Netcare. Healthquest will automatically update Netcare to display the new patient loaded.
When you exit or logout of Healthquest, the Alberta Netcare Portal application will close.
Configure User Setup
To access Netcare from Healthquest, each user’s employee card
must be setup to include their Netcare User ID.
- Open the client card for the employee/practitioner.
- Click on the employee tab.
- Click on the Netcare/PLB setting button.
- In the user Id field type in your Alberta Netcare portal
user ID, click on save and then close.
The current user is now ready to use Alberta Netcare Portal.
Physician and Two Facilities
On some occasions, a physician may operate at two or more facilities. In these cases, after the Alberta Netcare portal logon is completed simply choose a facility from the facility selection list.
Related Articles
Sending/Removing letters from netcare
Within Healthquest, sending letters to Netcare, or removing previously sent letters from Netcare, can be done with the click of a single button. How Do I Send a Letter to Netcare? From the Client Letters window in Healthquest, select the letter you ...Netcare Faxing
Some clinics have the ability to upload reports to Netcare. Netcare faxing also enables clinics to directly fax a copy of the report to the ordering and CC’d physicians. Contact Technical Support to enable this feature. Once enabled, select Admin > ...Index files for Netcare
Contact technical support to enable this feature. Once enabled, select admin > index files for Netcare. Lookup client. Fill in required information. Click Save when complete to link file to client. Click Save w/Task button to create a new worklist ...Linking PFDs to a patient chart and Netcare
For linking Pulmonary Function Diagnostic testing to Netcare, click Admin > Index files for Netcare. Review the document to find the patient it belongs to. Search for the patient in the client lookup field or select new client to create a new ...Healthquest online app setup
Clinics can use the Healthquest mobile application to view appointments, dictate notes from a portable device to insert into chart notes, letters, worklists, referral management, Instant Messaging, and problems. Virtually anywhere that there is a ...