​​The Alberta Netcare portal is an online interface allowing all Alberta healthcare professionals to view, and in some cases, update key information such as a patient's allergies, prescriptions, and lab results, if they have access.

Netcare displays many pieces of information related to a patient to help enhance patient care and continuity.

1. Lab results.
   
2. Diagnostic imaging reports.
   
3. Consultation reports.
   
4. Provincial drug prescription and dispensing information via access to the Alberta Pharmaceutical Information Network (PIN).
   
5. Integration with the provincial person directory.
   
6. Identifies encounters within an AHS facility.
   
7. It may identify the patient’s primary provider.
   

 *Note Netcare will only display patients with an Alberta Health Care number.

Access Netcare from Healthquest

Access Netcare from Healthquest through the client card or the charting window. Both windows have a ‘Netcare’ button, it will launch the Alberta Netcare portal application inside your browser. If this is the first time you are opening Netcare today, you will need to do an RSA FOB and Alberta Netcare Portal logon.

1. Login into Netcare using the RSA FOB.
   
2. In the username field, type your username associated with the FOB.
   
3. In the passcode field, type your four-digit PIN + the number displayed on your RSA FOB (the Tokencode).
   
4. Click the ‘logon’ button.
   
5. Once successful logging in using the FOB, you will need to logon using your Alberta Netcare Portal username and password.
   

1. In the username field, type your Alberta Netcare username.
   
2. In the Password field, type your Alberta Netcare password.
   
3. Click on the ‘login’ button.
   
4. If successful, the current patient EHR profile will display.
   

If you change the current patient in Healthquest, you DO NOT need to re-login to Netcare. Healthquest will automatically update Netcare to display the new patient loaded.

When you exit or logout of Healthquest, the Alberta Netcare Portal application will close.

 Configure User Setup

To access Netcare from Healthquest, each user’s employee card must be setup to include their Netcare User ID.

1. Open the client card for the employee/practitioner.
   
2. Click on the employee tab.
   
3. Click on the Netcare/PLB setting button.
   

1. In the user Id field type in your Alberta Netcare portal user ID, click on save and then close.