Online booking introduction
Healthquest
offers customizable online booking that can be tailored to the needs of your
clinic.
- Customize
the system with specific messaging for your clinic when patients visit the
booking site.
- Organize
practitioner schedules to assign designated booking slots for online booking or
allow all open slots to be available.
- Choose
which appointment types should be available for patients to book online.
- Additional
setting for online booking.
- Customize
booking messaging.
To use the Healthquest online booking feature, Healthquest will need to activate it in the background, we will also help get the initial features setup for you, after that, you can customize the various aspects to suit your clinic needs.
Related Articles
Set specific appointment types for online booking availability
Appointment types are customizable at the clinic level, so there is also an option in the appointment type setup that allows you to choose whether each appointment type is available for online booking or not. Along the tabletop menu, select appts > ...Optional requirements for online booking
The program setup allows you to enhance the information gathered from patients during the online booking process. You can make the reason for their visit a mandatory field, and even send them an intake form to complete before they can finalize their ...Customizing booking messages
Set up the messaging patients will see once they have booked their appointment online. Program setup > appointments > online booking *Note, you can set up online booking to automatically accept the booking of existing patients, to do the same for new ...Customizing booking site messaging
Open the online booking site that patients will see. *Note the following messaging is customizable in the program setup. Welcome statement. Disclaimers (the comments in the middle-highlighted box below). Options for how the patient can identify ...Confirm or deny online bookings
Clinics will receive online booking notifications if the auto-accept is NOT selected. The appointment bookings/confirmations window will open on the scheduler. From the appointment bookings/confirmations window, double click to open the online ...