To reset a password in Healthquest, you must have admin privileges.
From the setup menu, select reset passwords.
Next time the user logs into Healthquest, they will enter the
same username and new password.
Resetting Healthquest cloud passwords
your own Healthquest cloud password, once logged into the cloud, click change
If you are already in Healthquest, you can change it here as well.
From the setup menu, select ‘change hqcloud password’.
Enter your current password, followed by a new one using the criteria noted in the bottom.
Passwords expire every 90 days, consider placing a reminder in your calendar at 85 days to come in and change password.
If your password expires or you forget your password to log into healthquest online, please call Healthquest support to help you reset your password 780-438-3762 (toll free 1-866-438-3762).