To complete a credit transfer, you must have administrative
access on your employee tab.
Click on Admin > security reports > transfer credits.
*Note if transferring from one patient to another, for
use with a company other than the one on the
original payment, transferring the credits from one company to the other is
required before transferring to the other client.
- Search the patient (using first name, last name,
chart number, or PHN) in the lookup box, to transfer the credits from. (If
transferring between companies, select company from the dropdown).
- Repeat the search for the patient to receive the
credits. (If transferring between companies, select company from the dropdown).
- Highlight the available credits from the list in
the bottom of the window.
- Confirm the full amount or adjust the amount to
only transfer a portion.
- Enter any notes if required.
- Click transfer.
- Confirm the transfer information is correct and click yes.
*Note, when transferring credits between companies, the
credits will remain linked to the same client record.