What to expect on go live
After Go-Live
Uploading of mapped data to
the Community Encounter Digest
After go-live information flows from the
mapped fields in Healthquest to the Community Encounter Digest in Netcare. Once
an appointment is marked “Done”, information will flow that evening to Netcare.
Checking the
Community Encounter Digest (CED)
As early as the day after go-live on CII,
data should appear in the CEDs in Netcare of the patients that visited the
clinic the day before. Check to ensure that information is going to the CED as
expected from your mapping session.
If anything is unexpected, please contact
eHealth Support Services Contact Centre at 1-855-643-8649 or eHealthsupportservices@cgi.com
Periodically the provider or a delegate
should view CEDs in Netcare of patients that had visits to the clinics for
feedback. A tip is to view the CEDs on patients with repeat visits after the
go-live date.