Schedule availability for patients

Set specific time slots available for patients to book online or allow any open slot to be available for online booking.

Program setup > appointments > online booking, select the applicable appt slot option.

When using the online booking option, use soft bookings on the schedule to identify the slots available that are assigned to online booking, these will be what the patient will see if not yet booked.

Here is an example of the online soft booking slots and how they are available for the patient on the booking site.

Click here to learn how to add soft bookings to schedule templates.

If selecting any available as the option for appt slots in program setup, all time slots that are open in a provider schedule will be available for online booking for the patient.

To ensure patients are able to complete their online booking, appointments will be shown as booking in progress. This will reserve their time slot on the schedule while they complete any required information, the appointment will stay reserved for 10 minutes.