Generating statement numbers
Some third parties may require a specific number assigned to
each statement for their policy holders. This enables the third party to
reference this number when payment is remitted to the clinic. This
statement number will often be referenced on payments.
Using
statement numbers will also add to the accuracy of processing payments. Activate
this feature in program setup > billing > statement/receipts > check
off ‘generate statement numbers’.
When generate
statement numbers is activated, a statement number field is added to the third-party
payment entry screen.

Staff
processing the payments will have to enter the statement number to which the
payment applies before the outstanding invoices will be displayed in the
payment window.
Find
the statement number in the third-party record (admin > edit third parties)
on the statements tab.

The client
statements windows will be changed slightly if ‘generate statement numbers’ is activated. The
third-party payments window also has some modifications; only invoices that have been
referenced on a statement will display. Invoices that have not yet had a
statement generated will not appear.
Note:
generate statement numbers only applies to invoices billed to a third party,
and not those billed directly to a client.
Related Articles
4.4.67 - Healthquest version - Feb 24. 20th, 2025
1. Appointment Lookup - Functionality has been restored to match the behavior of the client card lookup. 2. Fixed an issue with Invoice / Cheque # lookups to accommodate larger numbers. 3. Fixed a bug where links in chart notes containing certain ...
4.4.69 - Healthquest version - Apr. 4th, 2025
1. AH Claims - Updated registration number validation to support new Ontario health numbers. 2. Resolved an issue on new claim entry where clicking the 'Last' button would not populate the facility and functional centre. 3. Fixed a bug that prevented ...
4.4.75 - Healthquest version - Aug. 20th, 2025
1. Labs - Updates to support eDelivery changes to the Connect Care lab feeds. 2. Monthly Reports - Claims by Payment Date - Added a sort dropdown menu with options to sort by Patient Name, Payment Date, or Service Date. 3. Edit Reconciled Claims - ...
Letters introduction
The documents created with intent to give or send to someone outside of the clinic, such as a patient or specialist. All letters created in Healthquest are outgoing. If you are a family practice, you may generate and send out referral letters or sick ...
Letter auto-completes
Create auto completes specific to letters to increase generating letters in your practice. Setup > letters > auto complete Click new. Enter the abbreviation. (Make it easy to remember, but not a commonly typed full word, else it will expand in places ...